A driven entrepreneur passionate about building a one-of-kind company, Jill Nelson has grown Ruby Receptionists into a four-time winner of FORTUNE magazine’s top five Best Small Companies to Work for, and a Portland Business Journal’s Fastest Growing Companies in Oregon recipient for the past nine years. Since founding the company in 2003, Jill has led Ruby to double-digit revenue growth every year, and last year sold the majority share of Ruby to Updata Partners out of Washington D.C.
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Today, Ruby’s 325+ employees provide live receptionist service close to 6,000 small businesses throughout North America. Jill’s unique vision of charming, professional receptionists enabled by leading-edge technology has built Ruby into a platform by which small businesses can deliver exceptional customer experiences over the phone and grow their companies.
In addition to her own entrepreneurial endeavors, Jill is passionate about helping others succeed. Jill has been recognized for her contributions to the Oregon business community, receiving the Entrepreneurs Organization (EO) 2013 Entrepreneur of the Year award and 2010 Orchid Award from the Portland Business Journal for her service. Jill also served on the EO board for five years, acted as a mentor to several female leaders, and successfully helped business owners reach that $1,000,000 revenue mark through its Accelerator program.
In 2014 the Oregon Entrepreneurs Network (OEN) recognized her entrepreneurial achievements, naming her a finalist for the prestigious Tom Holce Entrepreneurship Award, and most recently, Ruby Receptionists was named the winner of the 2016 OEN Tom Holce Growth Stage Company Award.
Additional information About Ruby Receptionists:
Hearkening back to an era when every call made to an office was answered by a friendly receptionist, Ruby Receptionists provides personalized live, remote receptionist services to thousands of small businesses throughout North America.
Our mission is to preserve and perpetuate real, meaningful connections in an increasingly technology-focused, virtual world. We are the only remote receptionist service dedicated to creating personal connections on every call – making callers feel special while making our customer look good.
Our mobile apps and other innovative tools make it easy for customers to manage their calls, messages, and Ruby service. By pairing delightful receptionists with leading-edge technology, we’ve built Ruby into the perfect platform to help small businesses deliver exceptional customer experiences over the phone and grow their companies.
Example Questions: What excites you most about the business…about your life.What does your day consist of? What apps or tools do you rely on the most? Any Suggestions on How to Balance Work and Social Life..Do you enjoy life to its fullest? Tips to staying positive? On top of the questions listed above, here are a couple suggestions:
Rumor has it you’ve nurtured a pretty amazing company culture, can you share more?
Did you have a mentor and if so, how did they help you succeed?
Do you have a favorite business book or entrepreneur biography?
Additional Links To Share..Include social media links so we can market to our followers. www.callruby.com